FAQ

IS KODIAK CUSTOM FISHING TACKLE GUARANTEED WITH FREE REPLACEMENTS?
Kodiak Custom products are made to withstand the abuses that hard fishing & saltwater will dish out. No fishing lure is totally indestructible but it is our commitment to manufacture the highest quality gear available and take care of our friendly customers who use it. As we continue to grow, some of our products may go through changes that correct an unforeseen matter or improve the lure. We back our brand with free replacements or repair of lures that become problematic from manufacturing issues or damaged in shipping. Normal wear & tear or neglect are not eligible for our replacement offer. To take advantage of our generous warrantee offer, contact us via Email with a “FRIENDLY” explanation of the issue. We will provide a shipping address to mail replacement goods to upon approval of your request. Products must be returned to us before our replacement offer is honored. That’s why it’s called a replacement offer! Although rarely exercised, Kodiak Custom Fishing Tackle reserves the right to reject and/or cancel our replacement offer service to customers who are fraudulent, rude, demanding or insulting in any way.
HOW LONG DOES IT TAKE TO SHIP AND RECEIVE MERCHANDISE?
Website orders are shipped in the order they are received. Please plan ahead and avoid waiting until the last minute to order! We recommend ordering at least 14 business days in advance to insure your order is received before needing it. Orders ship from our facility (depending on weekends, time of year and Government holidays) within 1-7 business days of receiving payment confirmation. Once shipped, orders usually take 3-5 business days via U.S.P.S. Priority Mail, to arrive at their U.S. destination.
Custom orders may take longer to ship due to specifications and the set up process. Shipping will be discussed upon the time of special orders.
CAN I CHOOSE MY OWN COLOR COMBINATIONS OR HAVE MY NAME OR COMPANY LOGO ON SPINNERS?
Yes! We’ll customize your name or company logo onto our die cut prism tape that is applied to our spinner blades. Choose from a variety of vibrant holographic scale patterns to fluorescent solids. Prices and terms will be discussed for all custom orders.
CAN I ORDER DIRECT INSTEAD OF ON THE WEBSITE?
Yes we accept a check, money order, credit card or debit card for payments. However it is most efficient and potentially cost effective to order on our website. A 3% processing fee may be incurred for credit and debit card payments over the phone. Contact us by telephone or e-mail for more details.
SHIPPING INFORMATION.
Shipping in the United States only via U.S.P.S. Flat Rate Priority Mail. International shipping options will be available soon.
Shipping is automatically charged to invoices on a per dollar spent table rate as follows;
1. $0.00 – $100.00 = $7.95 shipping.
2. $101.01 – $200.00 = $10.95 shipping.
3. $201.00 – $300.00 = $13.95 shipping.
4. $300.01+ = FREE SHIPPING!